
Harmonizing Across Generations
Working with Different Generations in Your Office
By Brian O’Keeffe, CSBO, Ed. D., SFO
Asst. Supt./Business Operations
Wheaton CUSD 200
Traditionalists (Born 1925-1945)
Often characterized as the “Silent Generation”, this generation has shown a value for loyalty, has a healthy respect for authority and a strong work ethic. Traditionalists are accustomed to hierarchical structures, in-person communication and the division between work and one’s personal life. Their experience has brought institutional knowledge and a commitment to established processes to our work environments, but typically at the cost of technology.
Baby Boomers (Born 1946-1964)
Boomers are known for their dedication and purposeful direction. Many served or fought for their country, defined themselves by their service or careers and are known to be comfortable with working until the job is done. They value teamwork and direct communication. They are “go-getters” who witnessed significant societal and technological changes.
Generation X (Born 1965-1980)
Gen Xers have been characterized as independent, resourceful, sensible and practical. Gen Xers began to evaluate and appreciate the work-life balance not seen in their parents, value structured autonomy and feedback that is personal and to the point. Skeptical of corporate loyalty, Gen Xers embrace an entrepreneurial spirit that coincides with a comfortable sense of technology. They prefer efficient communication and are less impressed by traditional hierarchies.
Millennials (Generation Y, Born 1981-1996)
Millennials grew up with the internet and emerging technologies, making them highly tech-savvy and open to collaboration across technological spectrums. Millennials do seek purpose in their work, value continuous learning (at their discretion) and expect feedback, recognition and rapid job growth. They believe in and find success in flexible environments (work and personal), prioritizing work-life integration and thrive in digital communication.
Generation Z (Born 1997-2012)
The first truly digital generation of all five generations, Gen Z, is highly flexible, independent and socially conscious at all levels of experience and society. They have become accustomed to instant access to information, constant communication, individuality and transparency. They find work/educational experiences meaningful, look for rapid advancement and believe in who they are and where they are from. This generation also understands the benefit of being pragmatic and financially conscious.